Post by account_disabled on Nov 29, 2023 4:29:21 GMT
Who only use an app once, they will abandon the app after using it that many times. Due to the fierce competition in the mobile market, users are obviously not willing to wait for updates. If you hope to create an effective omnichannel experience, they need to be happy from the start. Therefore, if you are launching an application, you should have an onboarding process that ensures long-term customer success. In this article, we'll cover a few different types of mobile app getting started, and then review some best practices to remember when adding this service to your app.
Download Now: Free Customer Onboarding Templates Free Kit Mobile App Onboarding Phone Number List Types Before we dive into best practices, let’s look at some different ways to onboard. Progressive Onboarding This is one of the most basic ways to attract new users. As people browse step-by-step tutorials for your app, it provides them with new information. The best part about this approach is that it’s direct and encourages users to take action. Moreover, users receive timely information that helps them understand the basic functionality of the application.
Function-oriented onboarding This practice teaches users how to use your application to perform common functions. Rather than providing an overview of each tool, this approach provides a deeper understanding of how to use each feature to achieve your goals. These flows usually include a demonstration that allows users to test the operation before proceeding to the next step. Benefit-driven onboarding This approach focuses on the benefits of the application and the value it can provide to users.
Download Now: Free Customer Onboarding Templates Free Kit Mobile App Onboarding Phone Number List Types Before we dive into best practices, let’s look at some different ways to onboard. Progressive Onboarding This is one of the most basic ways to attract new users. As people browse step-by-step tutorials for your app, it provides them with new information. The best part about this approach is that it’s direct and encourages users to take action. Moreover, users receive timely information that helps them understand the basic functionality of the application.
Function-oriented onboarding This practice teaches users how to use your application to perform common functions. Rather than providing an overview of each tool, this approach provides a deeper understanding of how to use each feature to achieve your goals. These flows usually include a demonstration that allows users to test the operation before proceeding to the next step. Benefit-driven onboarding This approach focuses on the benefits of the application and the value it can provide to users.